Discount Shinkansen Tickets: How to Buy Online

Discount Shinkansen Tickets: How to Buy Online


By purchasing shinkansen tickets via Japan Rail’s ‘EkiNet’ website, you can access big savings of between 10% to 50% of the standard fare. This page includes information regarding how to:

1 / Register an online account with EkiNet

2 / Search & purchase shinkansen tickets online

A step-by-step process is provided below in English. The EkiNet system is however only in Japanese, therefore to use search and select train lines and stations you will need to be able to recognise some kanji i.e. Nagano = ‘長野’, Tokyo = ‘東京’, etc.


It is important to note that when buying discounted fares, you can only by one-way tickets. If you wish to purchase a return or additional ticket, you will need to process that booking separately.


The first step of accessing discounted tickets is registering your online account with EkiNet. To do this, you will require: an email account, residential address in Japan , phone number, credit card, and IC card i.e. Suica, Pasmo, etc. (for users who wish to have a digital ticket issued to their travel card).

How to Register an Online Account with EkiNet

Logging onto the EkiNet website the following steps will have you registered in 5 to 10-minutes:

1 / On the EkiNet hompage, click the dark green button on the middle right-hand side of the page:


2 / This page explains what you need and what you can do on the site. Click the button at the bottom of the page to proceed:


3 / This page provides terms and conditions of use. Tick the box at the bottom and click the button on the right to proceed to the next page:


4 / First step of registration: enter your email address the box boxes and click on the button below:


5 / You will receive an authorisation email for EkiNet. Open that email and click on the link. It will then redirect you to the next registration page.

6 / Second step of registration: complete all data fields including: 1. your preferred User ID; 2. password of 6-12 characters (must be entered twice); 3. your surname followed by first name in kanji or hiragana; 4. your surname followed by given name in katakana; 5. date of birth; 6. gender:


7 / The second half of the page requires you to enter you address and contact details: 7. post code; 8. prefecture; 9. city; 10. street address; 11. building name/no (if applicable); 12. phone number/s. Once you have completed all information, click the button below to proceed.


8 / Third step of registration: you now need to enter your credit card details – firstly the card number followed by month and year of expiration:


9 / Fourth step of registration: the second half of the page requires you to enter your IC Card details. For this, you require a Suica, Pasmo or other such travel card and must provide the following details: letter and number card number on the back of the card, followed by card user name. If you don’t have an IC Card, you can tick the top box and register one later. Once all details are entered, click the button below to continue:


10 / You are now registered with EkiNet are ready to start searching for tickets.

How to Search For & Buy Discounted Shinkansen Tickets

After completing registration you should be automatically returned to the EkiNet homepage with your account logged-in. If you need to log-in again, click on the log-in button on the top right-hand corner. You care search and buy tickets with the following steps:

1 / To access tickets, click on the tab on the top left:


2 / The search function allows you to search by the date and time you want (either departure or arrival time), and the station you want to depart from and arrive at. Once you have completed each field, click the button below:


3 / You should see some different options. Decide the service you are interested in (you will still see other options on the next page) and click the yellow button:


4 / This page displays the available fares. The fares listed in blue are e-tickets from which you must have a registered IC Card, onto which your ticket will be issued. Under the blue heading, you also see the % discount on each fare. The fares listed under green heading will be issued as printed tickets:


5 / At the bottom of the same page you can choose the number of tickets you need (adult / child), and if necessary, search a different time. Once you have the correct fare, click the bottom button to proceed:


6 / You can now select your seat (and carriage should you wish to) but clicking the top option:


7 / On this page, simply select your preferred seat and then click button in the bottom right corner:


8 / You should now see your selected carriage and seat number. This is a chance to review the details and make changes before finalising. Leave the bottom option selected so you receive email conformation after completing your booking. When you are happy with everything, click the button in the bottom right corner:


9 / If necessary, re-enter your IC Card number on this page – allowing your ticket to be issued as an e-ticket to that card – and click the bottom button:


10 / You are now on the payment page. Review everything carefully before proceeding as this will complete payment and finalise your purchase of a ticket. Once you do so you should receive an email with confirmation of your booking, payment and further instructions.

Combine Your Discounted Tickets with Travel Package, Tour or Charter


With big discounts currently available on shinkansen services to Nagano, it’s the perfect chance to travel and combine your discounted tickets with a ‘Go To Travel’ package in Central Japan. The only 80 to 110-minutes from Tokyo depending on the service you choose, Nagano Station is ideally-suited as the start and end point for that adventure!


Based in Nagano and operating all year round, Snow Monkey Resorts is a participating travel agent with ‘Go To Travel’, and Nagano’s No.1-rated tour and charter operator.


We offer a range of travel packages including transport, accommodation, tours, restaurants, ticketing and other add-ons; and of course, being based in Nagano we’ve also got you covered for ski packages!


With big savings available for online shinkansen bookings via EkiNet coinciding with our ‘Go To Travel’ deals , there’s never been a better time to plan, book and save on your next trip to Nagano! Contact us at and let’s get planning together!