But making a reservation here can be surprisingly difficult for travelers. Between language barriers, limited seating, and long-standing traditions like ichigensan okotowari (no first-time guests), even locals sometimes struggle to secure a table. Don’t worry — it can be done. Here’s everything you need to know to book a restaurant in Kyoto confidently.
Why It’s Hard to Book Restaurants in Kyoto
Kyoto’s restaurants are small, personal, and often family-run. Some only seat 6–10 guests per night, so one no-show can seriously affect them.
Because of this, many chefs prefer to accept reservations only from:
- Known regulars
- Hotel concierges
- Trusted booking services
And then there’s the language barrier. While modern and casual restaurants are more foreigner-friendly, traditional ryotei and long-standing kaiseki restaurants can be challenging without an introduction.
Respect goes a long way: Always arrive on time, honor your reservation, and give plenty of notice if you need to cancel. This keeps doors open for future travelers.
Booking Through Your Hotel Concierge
If you’re staying at a hotel with a concierge service, you’re in luck. Concierges have long-standing relationships with Kyoto’s top restaurants and can often make reservations that aren’t possible online.
Hotels that commonly assist with restaurant bookings:
- The Ritz-Carlton Kyoto
- Hotel Granvia Kyoto
- Hyatt Regency Kyoto
- The Thousand Kyoto
- Genji Kyoto
- Traditional ryokan such as Hiiragiya or Tawaraya (book by email)
Tip: Even if your hotel doesn’t have a concierge, the front desk staff can often call on your behalf — it never hurts to ask politely.
Using Online Reservation Platforms
A growing number of Kyoto restaurants now accept online bookings, many with English-language support.
Here are the most reliable services:
TableCheck
- Widely used across Japan
- Many English-friendly listings
- Instant confirmation and easy cancellation
Visit TableCheck Kyoto
Pocket Concierge
- Focuses on high-end and Michelin-star restaurants
- English interface and staff support
- Credit card guarantee or prepayment often required
Visit Pocket Concierge
OpenTable Japan
- Simple, user-friendly interface
- Great for casual and international dining spots
Visit OpenTable Japan
Tabelog & Gurunavi
- Japan’s biggest restaurant databases
- Mostly Japanese, but translation tools work fine
- Include menus, prices, and photos
Tabelog Kyoto
Gurunavi Kyoto
Google Maps
Many restaurants now connect their booking systems directly to Google — click “Reserve a Table” from their listing.
Calling or Visiting in Person
Some traditional restaurants still only take reservations by phone — no websites, no forms.
If you’re comfortable trying in Japanese:
“すみません、予約をお願いしたいのですが。”
(Sumimasen, yoyaku o onegai shitai no desu ga.)
“Excuse me, I’d like to make a reservation, please.”
If possible, have your hotel call for you.
You can also visit a day or two in advance between lunch and dinner (2–5 pm) when staff are less busy.
Understanding Ichigensan Okotowari (一見さんお断り)
Some long-established ryotei, especially in Gion, Pontocho, and Kiyamachi, maintain the rule of refusing first-time customers without an introduction.
This isn’t about exclusion — it’s about preserving trust and ensuring proper etiquette.
However, the rule is softening. Many such restaurants now accept:
- Bookings through concierges
- Introductions from booking platforms
- Private guided experiences
Once you’ve dined there once (or booked through a trusted intermediary), you’re considered “introduced.”
Tips for a Smooth Reservation Experience
Book early: Two–three weeks ahead during busy seasons.
Confirm details: Time, group size, and dietary restrictions.
Be punctual: Arrive on time; being late can mean losing your seat.
Dress appropriately: Smart-casual or business attire for kaiseki. Avoid wearing perfume or other strong scents
Respect cancellation policies: Notify at least 24–48 hours ahead.
If You Can’t Get a Reservation
Not all great dining in Kyoto requires weeks of planning. Try:
- Casual kaiseki or kappo restaurants
- Izakaya in Kawaramachi, Kiyamachi, Pontocho or Gion
- Lunch reservations — easier and cheaper
- Nishiki Market for walk-ins
- Festival yatai stalls in summer
- Department store food halls or dining floors
Explore Kyoto Beyond the Table
Get the most out of your time in Kyoto by joining a tour with us. We can help you find the hidden gems across the city.
Final Thoughts
Kyoto’s dining culture rewards patience and respect. Once you understand the etiquette and booking process, you’ll discover meals that go far beyond food — they’re experiences of craftsmanship, hospitality, and artistry.
“In Kyoto, you’re not just reserving a table. You’re being welcomed into a chef’s world — one plate, one story, one night at a time.”
Useful Links
Frequently Asked Questions
Do I need a reservation for every restaurant in Kyoto?
Not at all. Many casual restaurants, izakaya, and ramen shops accept walk-ins. You’ll need a reservation mainly for kaiseki, omakase sushi, or fine dining venues — especially during cherry blossom (March–April) and autumn foliage (October–November) seasons.
Why do some restaurants in Kyoto refuse first-time customers (ichigensan okotowari)?
This is an old Kyoto custom, meaning “no first-time guests.” It’s not personal — it’s about maintaining trust and etiquette. These restaurants often rely on introductions from regulars, hotel concierges, or booking platforms. Once you’ve dined there once, you’re considered “introduced” and welcome to return freely.
Can I book a Kyoto restaurant without speaking Japanese?
Yes, but it helps to use English-friendly booking platforms like TableCheck, Pocket Concierge, or OpenTable Japan.
If a restaurant only takes phone reservations, ask your hotel front desk to call on your behalf — most are happy to assist.
How far in advance should I make a reservation?
Two to three weeks ahead is ideal for popular restaurants. For Michelin-starred or high-end kaiseki dining, book at least a month in advance. During major festivals or holidays, even earlier is better.
Can I cancel or change my reservation?
Yes — but always do so at least 24–48 hours in advance. Many Kyoto restaurants operate on slim margins, so late cancellations are seen as highly disrespectful. Some online systems (like TableCheck or Pocket Concierge) allow you to modify directly through your booking confirmation.
What should I do if I’m running late?
Call immediately (or have your hotel call). Even being 10 minutes late can cause the restaurant to cancel your reservation, especially at small counter-only venues. In Kyoto, punctuality is considered a sign of respect.
Are children or dietary restrictions accepted at Kyoto restaurants?
Many restaurants welcome children, but fine dining and kaiseki venues may not. Always confirm when booking. For dietary needs (vegetarian, vegan, gluten-free, halal), mention them clearly — preferably in writing through the booking form. Chefs appreciate advance notice and will try to accommodate if possible.
Can I just show up and ask for a table?
You can try, especially during the mid-afternoon lull (around 2–5 pm) when staff have time to talk. Some smaller restaurants appreciate the effort. But in Kyoto’s busier districts — Gion, Pontocho, Kiyamachi, or Nishiki Market — reservations are still safest.
What happens if I miss my reservation?
Unfortunately, that’s considered a serious breach of etiquette in Japan. The restaurant may refuse future bookings through your name or platform. Always cancel properly — even last-minute notice is better than none.
Where can I find easy walk-in dining options in Kyoto?
Nishiki Market for casual street food
Pontocho and Kiyamachi for izakaya and yakitori
Department store dining floors (like Daimaru or Takashimaya)
Ramen or curry shops around Shijo, Kawaramachi, and Kyoto Station
Private Charters and Tours
If a guided tour is not what you are after, our private charter service may be more your style. With friendly, certifies drivers and clean vehicles, we will pick you up from your accommodation (or wherever you choose to be picked up from) and bring you to any spot of your choice. If you need advice, just feel free to ask and we can put together an itinerary for you using our local knowledge and experience. Please click HERE for more information on pricing and availability.
